Policies

Payment is required at the time your order is placed. Orders are not considered confirmed and will not be added to our baking schedule until payment has been received. Because each order is freshly made just for you, we are unable to hold unpaid orders.

Friday pickups begin at 5:00 PM. Because all of our baked goods are made fresh the same day, orders will not be available for pickup before 5:00 PM unless otherwise arranged. You will receive a text message when your order is ready for pickup.

Our products are made in a kitchen where wheat, gluten, dairy, eggs, peanuts, tree nuts, soy, and other common allergens may be present. While we take care when preparing each order, we cannot guarantee that any product is completely free from cross-contact with allergens. If you have a severe food allergy, please use caution when ordering. Ingredient information is available upon request.

Because each item is handmade in small batches, slight variations in shape, size, color, scoring, and overall appearance are completely normal. Your order may look a little different from the photos shown on our website, but the same care goes into every item we bake.

Any changes or cancellations must be made at least 72 hours before your scheduled pickup time. After that point, ingredients may have been purchased and baking preparations may have begun, so changes and cancellations cannot be accommodated. Please pick up your order within 24 hours of your scheduled pickup time. Any orders not collected within this timeframe will be donated, and refunds will not be issued. Thank you for understanding and supporting our small-batch bakery!